Web Development Consultant
Jim Henson Company04/2021 - 05/2022
- Redesigned and migrated www.henson.com to a modern platform, resolving update and security issues, resulting in a 30% reduction in website maintenance time
- Developed compatible web formats and interfaces, enabling rapid deployment of multimedia components, and facilitating the addition of over 100 new content items within the first month
- Analyzed user feedback to enhance website capacity, doubling the website's content handling capability to accommodate a 50% increase in daily content uploads
- Conducted training sessions for in-house IT/Web staff, upskilling 15 team members on new workflows and tools
- Launched the enhanced website, resulting in a 40% increase in user engagement within the first week
- Implemented a reliable search function for archived historical content, reducing search time by 50% for users accessing past content
- Integrated the new platform with other computer applications and websites within The Jim Henson Company brand, connecting with 5 additional applications and websites to streamline operations
Web Specialist 2
TRANSPORT FINANCIAL SERVICES01/2010 - 03/2019
- Designed and optimized websites for the main hub of TFS services, resulting in a 25% increase in site performance and a 20% improvement in usability for all visitors
- Oversaw the procurement and installation of hardware and software for websites and business offices, managing a budget of $100,000 annually and ensuring seamless operations
- Collaborated with company owner to create compelling content and materials for websites, leading to the development of value-added products that boosted customer leads by 30%
- Implemented a comprehensive client database, consolidating information for 5000+ clients and reducing administrative tasks by 20%
- Provided tutorials on client relations, and negotiations, and developed company personnel guidelines, resulting in a 15% increase in staff proficiency and efficiency
MLS/CIE Web Specialist
REALTORS PROPERTY RESOURCES09/2009 - 10/2018
- Managed the design and content interaction of RPR (REALTORS Property Resources) with brokers, the MLS, and various web portals, ensuring seamless integration and functionality
- Collaborated with business customers and internal IT departments to integrate RPR content into customer-branded pages, enhancing user experience and satisfaction
- Generated MLS and Association reports for On/Off-market listings, providing daily variance data in Excel format for efficient analysis and decision-making
- Facilitated the launch of RETS (Real Estate Transaction Standard) for use with RPR, overseeing the interface between MLS and Associations to ensure smooth implementation and functionality
- Spearheaded the collection of RETS feeds for over 85% of MLSs in the United States, ensuring comprehensive coverage and access to real-time data for users nationwide
WEB CSR IMPLEMENTATION SPECIALIST
CYBERHOMES.COM12/2007 - 08/2009
Cyberhomes content integration with brokers, MLS, and other online portals managed by Cyberhomes. Taught a five-person team basic html, css and was promoted to supervisor after receiving positive feedback. Worked with the public relations team and the operations manager to plan high-profile entertainment and unique events (both on-site & off-site).